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Zidial

  • ZiDial

    Branded Caller ID Engine

The Caller ID you display on each call is your first impression—it’s what builds trust and encourages customers to answer.

Reliable, Fast, and Smart Caller ID Management

Our Caller ID service is built for speed and precision—every call is processed in milliseconds to ensure your agents connect without delay. Designed for high-volume call centers, our platform dynamically assigns the right number for each outbound call, optimizing answer rates while maintaining full compliance and visibility across your campaigns.

Secure, Reliable, and Always Available

Security and reliability are at the core of our infrastructure. Every Caller ID lookup and assignment runs through encrypted connections and redundant servers to guarantee uptime and data integrity. With automated monitoring, failover protection, and continuous optimization, our Caller ID platform delivers consistent performance and peace of mind for your business.

Intelligent Algorithms That Build Trust

Behind every call, our intelligent algorithms analyze area codes, call history, and usage patterns to select the most effective Caller ID. Whether it’s matching the same area code for local presence, choosing a nearby region for familiarity, or rotating through lesser-used numbers to avoid repetition, the system ensures your calls look genuine and trustworthy to customers.

What Our Customers Say

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“Our answer rate jumped overnight.”
“Before using this Caller ID platform, many of our outbound calls went unanswered. Once we started rotating verified numbers and displaying local Caller IDs, customers began answering again. It’s simple, effective, and the dashboard makes tracking performance easy.”

— Andrea S., Operations Manager at ConnectOne BPO

What Our Customers Say

⭐⭐⭐⭐⭐

“Trust restored with every call.” 
“As a call center, reputation is everything. Showing a clean, consistent Caller ID has dramatically reduced our ‘spam-likely’ issues and improved first-call conversions. The system is reliable, intuitive, and a must-have for any serious outbound team.”

— Graham Petrov., Call Center Director at TeleReach Solutions

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API Documentation

Explore our API reference and endpoints to integrate Caller ID intelligence into your applications.